+1 (828) 667-4626
1025 Brevard Rd. Suite 8
Asheville, NC 28806

Managed Services

Managed Services

Does your business have an effective plan of action for handling computer or security related issues when they arise? Considering the current state of our economy, not all businesses can afford to have a full time IT staff, although even less can they afford to experience down time caused by issues that could have been prevented by having a full time IT staff. This is why The Wired Mouse offers dynamic managed service solutions for Asheville area businesses.


Select a Service


System Monitoring

The Wired Mouse offers managed services as a proactive approach to IT. Utilizing a wide variety of features, such as system monitoring and offsite data backup, make it easy for our team to determine issues beforehand.

Benefits

  • Monitor all critical aspects of system health and performance
  • Prevent downtime - Save $$$
  • Improve security internally and externally
  • Monitoring of all systems used within an organization

Offsite Data Backup

It is a fact that computers and especially hard drives will eventually fail.  The most effective approach in response to this fact is to periodically backup any system containing valuable data before a catastrophe happens. Too many companies end up going out of business as a result of data loss that could have been prevented if they had a tested and proven plan of action to prevent this inevitable circumstance.

Benefits

  • Automated backups
  • Daily email reports
  • Quick and easy restoration
  • Immediate access

Cloud Computing

Cloud computing covers a wide array of functions including email, file sharing, accessing applications over the Internet, and much more. Cloud computing makes it easy to manage data across the board, you can do so without additional hardware.  To learn more about how your business can leverage the power of cloud computing to achieve greater security, improved performance, and significant cost savings, contact us today.

Benefits

  • Application hosting
  • No equipment or maintenance fees
  • Centralized data storage with free backups
  • Access from anywhere

Unified Threat Management

Information security means protecting information and networks from unauthorized access. A UTM (Unified Threat Management) appliance serves as a gateway to keep your critical business data safe from unwanted eyes.

With the deployment of a UTM appliance one device will manage all critical aspects of your networks security. By comparison, a typical setup consisting of several separate components managing each individual function, the number of points of failure is minimized and reporting of activity is centralized.

Benefits

  • Website content filtering
  • Load balancing
  • Network activity logs
  • Virtual Private Network (VPN)
  • Intrusion detection and prevention
  • Stop viruses at the door
  • SPAM filtering

Dedicated Servers

The Wired Mouse offer trusted dedicated servers at resonable rates. With a variety of custom server configurations our dedicated server solutions can be optimized for a variety of applications.

Services Include

  • hardware operations
  • multiple operating systems
  • data backup
  • monitoring services
  • technical support.

We are confident that you will be 100% satisfied with your custom dedecated server solution.

Website Hosting

The Wired Mouse offers locally owned and maintained website hosting.

Features

  • Maximum disk storage
  • Domain name services
  • Support for international domain Names
  • Sub domains
  • Add-on domains
  • Secure e-mail support
  • E-mail forwarding
  • Web file management
  • E-commerce hosting packages
  • Multimedia hosting
  • Site promotion
  • Hotlink protection
  • Spam assassin protection
  • Search engine submission.

High Availability Internet

A high availability internet solution provides internet failover by using two independent internet service providers. This enables organizations to keep working when one connection goes down.

Benefits

  • Redundant connections
  • Increased bandwidth
  • Minimize downtime

PCI Compliance

If you accept credit cards as a form of payment, you are required by law to be PCI compliant. The Wired Mouse offers services which will ensure that your company (either ‘point-of-sale’ locations or internet-based) is PCI compliant.  Contact us today for a more information.