+1 (828) 667-4626
1025 Brevard Rd. Suite 8
Asheville, NC 28806

Computer Services

Computer Services

Having computer problems?  Possibly a virus or spyware related issue?  Bring your system in for a FREE diagnostic and we will tell you what problems your computer has and the cost associated with repairing it before you spend any money. The Wired Mouse provides system cleaning and maintenance, virus removal, computer upgrades, replacement parts, general computer repair, and more.  We currently provide on-site services in Asheville, Arden, Fletcher, Brevard, Hendersonville and other surrounding WNC areas.

Comptia Certified


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Computer Repair Services

In comparison to our competitors, The Wired Mouse offers computer repair services at very reasonable rates.  Our highly skilled technicians run your system through a variety of tests designed to determine the root cause of your problem.  We also make sure that you do not lose your important data during the repair process.

Repair Services

  • FREE System diagnostics
  • Hardware upgrades (memory, hard-drive, etc)
  • Hardware repair (Laptop DC jack repair, Screen replacement, etc)
  • Software maintenance (Windows, Office, Quickbooks, etc)
  • Software installation
  • Preformance tweaks
  • Virus removal

Free - System Diagnostics

An accurate diagnosis of a computer issue can aid in the decision to repair or replace a computer.  With our expertise you can be sure that you are advised to make the most appropriate decision based on age and worth of your hardware, and we will do it for FREE!

Ask about our FREE Laptop Giveaway today!

Virus Removal

The Wired Mouse offers the best virus removal services in Asheville, North Carolina. Every precaution is taken to ensure that your data is kept safe and every virus is removed from your machine. In most cases, The Wired Mouse Virus Removal services will remove all traces of viruses, spyware, and adware from the computer without any changes to the data. In the rare case that there are too many viruses to attempt a clean out, The Wired Mouse will save all the data on your machine and reload your computer with a fresh installation of Microsoft Windows.

Custom Built Systems

The Wired Mouse offers custom built PC's that are tailored to suit your needs. Unlike the computers from many big box retail stores, our custom built computers never come with any pre-installed  software so you can be sure that your system is fast, reliable, and hassle free.

Why choose a custom built pc?

  • All components are hand picked by our expert staff
  • Systems may easily be custom tailored to your specific needs
  • Most components in the computer have a 3 to 5 year manufacturer warranty
  • Choice of operating system, don't want to upgrade to Windows 7? We can build you a Windows XP machine.

Data Recovery

Have you lost your QuickBooks data, Peachtree files, Microsoft Office documents, email, pictures, etc?  The Wired Mouse can retrieve this precious data using a variety of data recovery techniques.  Deleted and/or damaged files can be recovered from failing hardware, depending on the circumstances.Our data recovery services have successfully recovered priceless data for many of our clients.

Not in the Asheville area? Send us your hard drive and we will recover your files and get everything back to you in a timely manner.

Offsite Data Backup

It is a fact that computers and especially hard drives will eventually fail.  The most effective approach in response to this fact is to periodically backup any system containing valuable data before a catastrophe happens. Too many companies end up going out of business as a result of data loss that could have been prevented if they had a tested and proven plan of action to prevent this inevitable circumstance.

Benefits

  • Automated backups
  • Daily email reports
  • Quick and easy restoration
  • Immediate access

Networking

The Wired Mouse network experts can install a wired or wireless network in your home or office. These networks enable local and or long-distance file and print sharing. We can setup and maintain Peer to Peer and Secure Domain based networks depending on your business needs. Our scalable networks can manage anywhere from 2 to 200 users in a secure, reliable environment.

Remote Access

Need to conduct business on the go? Not a problem. Here at the Wired Mouse we can vastly improve your ability to conduct business anywhere you need.  Need access to your home PC from your laptop on the road?  We can establish remote access for any of your applications or systems.  After we have completed the configuration of your new remote setup, you will be able to access your programs and files from anywhere that has an internet connection.

On-site Service

In need of assistance at your business or home?  The Wired Mouse offers on-site repair and diagnostic services for issues that require a technician to be on-site.

On-site Services

  • Network setup and troubleshooting (wireless/wired)
  • Domain based network deployment and troubleshooting
  • Software networking (Quickbooks, point-of-sale, etc)
  • Hardware setup and configuration (workstations, printers, routers, etc)

Remote Service

The Wired Mouse can resolve many typical issues without you ever having to step foot in our store.  Ask about our remote services and one of our technicians will schedule a time to assess your issues remotely. 

Remote Services

  • Software installation & upgrades
  • Software maintenance
  • Security suite installation