As a large independent local retailer, our computer system is at the heart of our business and second only to our employees in importance. In our 40 years we have gone from tracking inventory on a legal pad to 3x5 cards to a server based computer network.
Every few years it is time to upgrade both software and equipment. We have lived through both the good and the bad during these transitions. The last time was a dream due to the direct involvement of the competent staff at The Wired Mouse. The migration of 15 years of customer and vendor data to a new server, networking four point-of-sale locations and eight other workstations all went smoothly all the while our business was in operation. We could not afford any downtime. This was an exceptionally involved transition as our software is very specialized. The Wired Mouse worked closely with our software vendors and there was never a hitch. They offered valuable suggestions about the new system that added increased performance and reliability and even reduced day to day stress. At every step their explanations were in common layman’s terms that we could understand.
A year later everything is still running great and The Wired Mouse staff is always available to promptly handle anything that comes up from implementing software upgrades to adding features and peripherals. I highly recommend The Wired Mouse.